Why RIS
RIS does not simply sell JTL services. RIS supports merchants from the first rollout through live operations and further development — with JTL Platinum experience, process perspective and own technical Umsetzungskompetenz.
Awards
RIS is a JTL Service Partner Platinum and received the JTL Growth Award 2026. For merchants, this is mainly a trust signal: experience, growth and reliable JTL competence from one partner.
Die short Antwort
Many merchants first look for help with Wawi, shop, WMS or marketplaces. In practice, these topics are connected: master data, stock and orders, shipping, warehouse, customer groups, interfaces and responsibilities.
RIS therefore looks at not only the einzelne function, but the Ablauf dahinter. Das hilft bei Einführungen genauso wie bei gewachsenen systems, the stable be must.
Was RIS anders macht
RIS does not only support the initial setup. Many decisions only show their impact in daily operations: stock and shipping, warehouse, shop, marketplaces and support.
Nicht jeder Sonderwunsch needs development. RIS assesses first, was cleanly with JTL-standard, configuration and clear processes can solve the issue.
When processes and data flows or external systems have special requirements, RIS can provide technical solutions planen and betreuen.
Langsame flows, falsche stock or Marktplatzfehler have often causes between systems. RIS assesses Zusammenhänge statt only Einzelmeldungen.
Wawi, shop, WMS, marketplaces, fulfilment, support and further development be gemeinsam looks at — not than isolierte Baustellen.
Der Status is not the Leistung selbst, aber in belastbares Signal: RIS arbeitet auf höchster JTL-service partner tier.
Typische Situationen
Warum merchants bleiben
JTL-projecte enden not with a Einrichtung. merchants bleiben, when in Partner erreichbar bleibt, causes vinitialht and spätere requirements not everys Mal bei null beginnen.
consulting, project, support and further development do not drift apart.
RIS can assess causes behind symptoms and bei Bedarf implement technical solutions.
Growth, new channels, warehouse changes or process adjustments continue to be supported.
Not everything is a large project. Some topics need a system check, support, a workshop or clear prioritisation.
Next useful step
Within minutes, it becomes clearer whether your topic needs a system check, support and project planning, optimisation or technical further development.
Licenses & project benefits
When Wawi, Shop, WMS, POS, eazyAuction or fulfilment are part of a project, a coordinated view of licenses, setup, implementation and support reduces friction.
From one partner
RIS supports selection, implementation, coordination and long-term operation of your JTL setup.
View licensing & project planningLeadership
For technical architecture, JTL implementation, custom development, automation and critical project phases.
Meet JonasFor strategy, processes, workshops, commercial assessment and the business framing of larger projects.
Meet JochenNeed a new setup for an existing JTL system?
RIS assesses ongoing projects, custom development and handover risks in a structured, professional way.
Dr. Ziegler, Gate to the Games and Beauty Rebel show different strengths: international shop/fulfilment processes, ongoing e-commerce support and fast commerce workflows.
Internationalisation, FFN, storebox and shipping processes in a JTL setup.
Long-term support for shop, Wawi, feeds, shipping and integrations.
JTL, marketplaces, Shopify/TikTok, mystery boxes, FFN and workflows.
RIS is not just an agency for individual tasks, but a partner for JTL-related business processes, growth and ongoing support.
RIS combines JTL process knowledge, shop experience, development and operations. The goal is a setup that works in daily commerce, not just on slides.
The highest JTL partner tier creates trust. The real value is the combination of consulting, implementation, support and custom development.
When Wawi, shop, WMS, marketplaces, Microsoft environment and support are connected, one partner reduces coordination effort and operational risk.
Customers stay because RIS does not only deliver a project, but stabilises, improves and supports systems as requirements change.
If an existing setup no longer fits, RIS evaluates the next practical step: stabilise, take over, improve or restructure.
System check and emergency support create clarity when shop, Wawi, warehouse or integrations become business-critical.
These examples show which business challenges RIS solves in related service areas.
International commerce processes needed shop, Wawi, warehouse, shipping and fulfilment to work together.
RIS structured the connected systems as one operating process instead of isolated tasks.
View case studyA growing commerce operation needs reliable development across shop, Wawi, feeds, shipping and platforms.
RIS supports ongoing development, prioritises dependencies and keeps operational topics manageable.
View case studyAn established shop needed to feel more modern, guide customers better and stay stable in daily operations.
RIS connected shop presentation, JTL-related processes and long-term support into a coherent customer experience.
View case studyNot every visitor needs the same page. This entry helps decision-makers and IT leads find the right next step faster.
Assess the system, sort bottlenecks and plan the next practical steps.
Open matching entry pointClassify quickly, stabilise and protect business-critical operations.
Open matching entry pointPrepare a transition objectively, sort risks and keep control.
Open matching entry pointAssess project scope, systems, licenses and support realistically.
Open matching entry pointStructure integrations, operations, security and scaling.
Open matching entry pointManaged Services
If this topic should not only be solved once but monitored continuously, these managed services are the logical next step: CEO Commerce Monthly Cockpit, Executive AI Briefing Bot, AI Action Plan from the System Check und JTL-Wawi Health Monitoring.
RIS combines project work, monitoring and management reports so risks do not first appear in day-to-day operations.
View managed servicesWhy RIS must answer doubts: specialisation, experience, references, partner status and long-term support.
Not just any agency, but a JTL-related process and development partner.
References and long-term customers demonstrate breadth and daily reliability.
Customers switch when speed, depth or reliability no longer match their needs.
