After the request
RIS assesses goal, urgency, system state and next steps.
Project process
This page reduces uncertainty before contacting RIS: what happens after a request, which information helps, who coordinates and how support works after go-live.

Process clarity
The most common uncertainties are addressed directly.
RIS assesses goal, urgency, system state and next steps.
Consulting, technical implementation and support are coordinated by topic.
Processes, data, interfaces, risks and priorities are clarified.
Phases
The process is realistic and avoids unrealistic promises.
Describe your project or start with the system check if the situation is still unclear.
Licenses & project benefits
When Wawi, Shop, WMS, POS, eazyAuction or fulfilment are part of a project, a coordinated view of licenses, setup, implementation and support reduces friction.
FAQ
RIS coordinates consulting, technical implementation and support according to topic and scope.
Stabilisation, support, optimisation and next development stages follow as needed.
Goal, system state, problems, interfaces, timing, priorities and contacts help.
Licensing in the project
Whether Wawi, Shop, WMS, POS, eazyAuction or fulfillment: RIS aligns license needs, project goals and future support.
View licensing & project planningInvolvement by leadership
His business perspective is especially useful in analysis, workshops, project scope and prioritisation.
Meet JochenWhen JTL, interfaces, WMS, shop or automation are involved, Jonas adds the technical perspective.
Meet JonasNeed a new setup for an existing JTL system?
RIS assesses ongoing projects, custom development and handover risks in a structured, professional way.
These examples show which business challenges RIS solves in related service areas.
International commerce processes needed shop, Wawi, warehouse, shipping and fulfilment to work together.
RIS structured the connected systems as one operating process instead of isolated tasks.
View case studyA growing commerce operation needs reliable development across shop, Wawi, feeds, shipping and platforms.
RIS supports ongoing development, prioritises dependencies and keeps operational topics manageable.
View case studyFast commerce campaigns and marketplace needs must work reliably with Wawi and daily processes.
RIS structured marketplace, campaign and automation requirements into a robust JTL-related workflow.
View case studyThe project process reduces uncertainty: what happens when, what information is needed and how support continues.
Analysis, concept, implementation, start and support must feel clear.
Clear steps prevent wrong expectations and increase trust.
JTL projects rarely end at start; support and improvement are part of the value.