JTL Service Partner Platinum · services, solutions and resources for merchants across the DACH region

Managed Services · RIS Commerce Operations

Detect checkout errors before they directly cost revenue.

RIS regularly checks cart, checkout steps, payment methods, shipping methods, form logic and critical JavaScript errors, especially after changes.

Shop- und Checkout-Analyse als visuelle Unterstützung für Commerce Monitoring.
RIS managed services combine monitoring, interpretation and clear next steps.

The problem

Checkout Error Monitor

RIS regularly checks cart, checkout steps, payment methods, shipping methods, form logic and critical JavaScript errors, especially after changes.

Ongoing service

Managed Service

from €199/ month

plus VAT, cancellable monthly or by agreement

One-time setup billed by effort, typically from 5 hours

The final price depends on system scope, connected systems and monitoring level.

Request managed service

Why it matters

Why it matters

Recurring operational issues are rarely dramatic at first, but they are expensive: lost orders, wrong data, security gaps, manual work and late decisions. A managed service makes these risks visible and manageable on a regular basis.

Benefits

  • monthly report instead of scattered alerts
  • earlier detection of business-critical risks
  • clear priorities by impact and effort
  • RIS expert review instead of raw tool data
  • scalable entry with transparent monthly pricing

What is checked

  • critical operating states
  • deviations and errors
  • economic risks
  • priorities and next steps
  • monthly management summary

Example report

Recurring operational issues are rarely dramatic at first, but they are expensive: lost orders, wrong data, security gaps, manual work and late decisions. A managed service makes these risks visible and manageable on a regular basis.

Process

Scope

  1. setup of data and check sources
  2. definition of critical paths and thresholds
  3. automated checks by Hermes/Lukas
  4. expert review and prioritization by RIS
  5. monthly report with concrete next steps

Who it is for

  • mid-sized merchants using JTL, shop, warehouse or Microsoft 365
  • management teams without an internal IT department
  • e-commerce teams with recurring operational risks
  • companies that want to act before incidents escalate

Report

Example report

Recurring operational issues are rarely dramatic at first, but they are expensive: lost orders, wrong data, security gaps, manual work and late decisions. A managed service makes these risks visible and manageable on a regular basis.

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Nächster Schritt

FAQ

Frequently asked questions

How is this different from a tool?

Tools provide data. RIS turns that data into priorities, actions and business context.

Does RIS need access to internal systems?

Only the sources required for the selected service are connected. Scope and access are agreed in advance.

Can the service start small?

Yes. Many services start with a lean monthly report and can later be extended.

What happens with critical findings?

Critical findings are prioritized and reported with a concrete recommendation. Implementation can be commissioned separately.

Book a free consultation

RIS regularly checks cart, checkout steps, payment methods, shipping methods, form logic and critical JavaScript errors, especially after changes.

Request managed service
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