Starting point
A growing merchant with JTL-Wawi, shop, warehouse, shipping, POS and additional platform/integration topics.
Premium case study
Gate to the Games: JTL-WMS, warehouse processes and ongoing retail support
Gate to the Games shows how RIS supported a growing merchant not only around the shop, but across ERP, warehouse, pick & pack, shipping, POS and integrations.
Gate to the Games
Multi-year collaboration since 2020: JTL-Wawi, JTL-WMS, JTL-Shop, shipping, POS, product data and ongoing operational development.
JTL-WMSWarehouse conceptPick & packJTL-WawiJTL-ShopPOSShipping processesIntegrations
In short
From shop project to integrated retail operations.
The central value was not a single shop adjustment, but connecting systems, warehouse reality and daily retail operations.
Core contribution
Planning and implementation of JTL-WMS including warehouse structure, locations, pick lists, WMS Mobile and box-based picking.
Operational value
More structured pick and pack workflows, clearer walking routes, more controllable replenishment and shipping processes.
Collaboration
Long-term support over several years – from go-live follow-up to ongoing Wawi, shop, POS and shipping topics.
Focus areas
What really stood at the centre of the project.
The collaboration shows broad retail support: warehouse and WMS were a central focus, complemented by shop, Wawi, POS, shipping and integrations.
JTL-WMS & warehouse
- Warehouse concept at the new site
- Detailed planning of shelves and packing stations
- Advice on chaotic vs. structured storage
- Planning of walking routes and warehouse areas
- Warehouse location setup and location logic
Pick & pack
- Pick list templates and picking logic
- WMS Mobile app
- Box-based picking
- Single-card workflows with specific sorting logic
- Replenishment locations and WMS training
Retail operations
- JTL-Wawi setup and roles
- JTL-Shop implementation and ongoing optimisation
- JTL Shipping, DHL, Hermes and shipping labels
- POS/cash-register topics across multiple sites
- Product feeds, Shopify/Spring connection and further integrations
Value
Why this reference shows more than an online shop.
Gate to the Games positions RIS as a partner who understands retail, warehouse operations, ERP and technical development together.
Warehouse organisation
RIS supported a structured warehouse logic with areas, locations, replenishment locations and clearer walking routes.
Process reliability
Pick lists, WMS Mobile, box-based picking and training made workflows less manual and easier to understand.
Scalability
Wawi, WMS, shipping, shop and external platforms were considered together so growth would not simply create more isolated tasks.
Ongoing support
After implementation, RIS remained available for development, incidents, updates, process questions and new integration requirements.
Case study
This case study focuses on concrete service areas and deliberately avoids invented metrics, ROI figures or customer quotes.
Starting point
- Growing retail operation with shop, ERP, warehouse and shipping.
- A new warehouse structure had to align with JTL-WMS, hardware, warehouse locations and operational walking routes.
- Assortments, single cards, shipping methods and platforms created special requirements for pick and pack workflows.
- Shop, Wawi, POS and integration topics continued in parallel.
Challenges
- Plan warehouse concept, shelves, packing stations and walking routes.
- Set up JTL-WMS, warehouse locations and stock import.
- Make pick lists, single-card logic, box-based picking and replenishment workflows practical.
- Embed WMS Mobile, scanners, packing stations, monitors and shipping hardware into operations.
- Continue supporting JTL-Wawi, JTL-Shop, POS, carriers and external platforms.
Implementation
- JTL-Wawi setup, Gambio connector tests and transfer into the live client.
- JTL-WMS setup with warehouse areas, locations, location labels and WMS Mobile.
- Pick list templates for different workflows including packing carts, letter carts, Amazon and single cards.
- Box-based picking including box logic, labels and templates.
- Support for shipping processes, DHL/Hermes, shipping labels and printer/packing-station environment.
- Training for Wawi, WMS pick lists, replenishment, purchasing and operational workflows.
Further technical topics
- JTL-Shop implementation and later shop-update assessments.
- Shopgate/app and category questions.
- Product feeds for Google Sheet, Meta and Criteo.
- Shopify/Spring context and connection to JTL-Wawi.
- Customer groups, price logic and roles.
- POS and cash-register topics across multiple sites.
Result
- Gate to the Games was supported not only around the shop, but across operational retail processes.
- Warehouse organisation, pick & pack, shipping and Wawi became more system-driven and easier to trace.
- The collaboration shows how RIS assesses operational retail problems and supports them over the long term.
Transparent classification
- No invented ROI, error-rate or productivity figures.
- No blanket claim about a completed warehouse relocation; the page describes planning and support around the warehouse structure at the new site.
- No confidential operational details.
Similar situation?
Discuss the projectWhen shop, ERP, warehouse and shipping must be considered together.
RIS helps assess which system and process levers should come first – from WMS and pick & pack to ongoing JTL support.