Managed Services · RIS Commerce Operations
Keep JTL workers, connectors and synchronizations under control.
RIS monitors runtimes, errors, last successful syncs and critical gaps between JTL-Wawi, shop, marketplaces and connected systems.

The problem
JTL Worker & Connector Guard
RIS monitors runtimes, errors, last successful syncs and critical gaps between JTL-Wawi, shop, marketplaces and connected systems.
Managed Service
from €199/ month
plus VAT, cancellable monthly or by agreement
One-time setup billed by effort, typically from 4 hours
The final price depends on system scope, connected systems and monitoring level.
Request managed serviceWhy it matters
Why it matters
Recurring operational issues are rarely dramatic at first, but they are expensive: lost orders, wrong data, security gaps, manual work and late decisions. A managed service makes these risks visible and manageable on a regular basis.
Benefits
- monthly report instead of scattered alerts
- earlier detection of business-critical risks
- clear priorities by impact and effort
- RIS expert review instead of raw tool data
- scalable entry with transparent monthly pricing
What is checked
- critical operating states
- deviations and errors
- economic risks
- priorities and next steps
- monthly management summary
Example report
Recurring operational issues are rarely dramatic at first, but they are expensive: lost orders, wrong data, security gaps, manual work and late decisions. A managed service makes these risks visible and manageable on a regular basis.
Process
Scope
- setup of data and check sources
- definition of critical paths and thresholds
- automated checks by Hermes/Lukas
- expert review and prioritization by RIS
- monthly report with concrete next steps
Who it is for
- mid-sized merchants using JTL, shop, warehouse or Microsoft 365
- management teams without an internal IT department
- e-commerce teams with recurring operational risks
- companies that want to act before incidents escalate
Report
Example report
Recurring operational issues are rarely dramatic at first, but they are expensive: lost orders, wrong data, security gaps, manual work and late decisions. A managed service makes these risks visible and manageable on a regular basis.
FAQ
Frequently asked questions
How is this different from a tool?
Tools provide data. RIS turns that data into priorities, actions and business context.
Does RIS need access to internal systems?
Only the sources required for the selected service are connected. Scope and access are agreed in advance.
Can the service start small?
Yes. Many services start with a lean monthly report and can later be extended.
What happens with critical findings?
Critical findings are prioritized and reported with a concrete recommendation. Implementation can be commissioned separately.
Book a free consultation
RIS monitors runtimes, errors, last successful syncs and critical gaps between JTL-Wawi, shop, marketplaces and connected systems.
Request managed service