JTL Service Partner Platinum · services, solutions and resources for merchants across the DACH region
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Project request · System check · Emergency support

briefly describe your JTL topic.

Your request is assessed by an experienced JTL Platinum team. Keine generic reply, but an assessment of the right next step.

Advisory Workshop Energy als moderne RIS-nahe Arbeitssituation.

Briefly describe your request. RIS will respond with a suitable next step.

matching practicebeispiele

Sehen you, welche JTL-project patterns RIS regularly löst.

Anonymisierte Beispiele aus Wawi, shop, WMS, fulfilment, marketplaces, interfaces, automation, stabilisation and support.

View project examples

Also for licensing questions

You can request licensing and project planning together.

If you want to assess JTL licenses, modules or support, briefly describe your goal and current setup.

See license benefits first

The right conversation partner

Strategy, processes, commercial clarity?

If scope, priorities or business assessment are central, a conversation with Jochen is the right fit.

View Jochen’s profile

Technology, JTL, architecture?

If implementation, interfaces, WMS, automation or technical decisions are central, Jonas is the right fit.

View Jonas’ profile

Need a new setup for an existing JTL system?

If the current JTL partner no longer fits, the transition does not have to be risky.

RIS assesses ongoing projects, custom development and handover risks in a structured, professional way.

Partner switch assessment

Licenses & support

JTL and Microsoft licensing belong in project planning.

RIS supports selection, licensing, setup, transition, support and continuous improvement.

Licenses & support
Expert profile

Contact: Jonas Staudinger

For project requests involving JTL, processes and e-commerce.

Mehr erfahren
Which entry point fits?

Five common situations – one clear next step

Not every visitor needs the same page. This entry helps decision-makers and IT leads find the right next step faster.

I already use JTL-Wawi

Assess the system, sort bottlenecks and plan the next practical steps.

Open matching entry point

I have an urgent issue

Classify quickly, stabilise and protect business-critical operations.

Open matching entry point

My current provider no longer fits

Prepare a transition objectively, sort risks and keep control.

Open matching entry point

I am starting or planning growth

Assess project scope, systems, licenses and support realistically.

Open matching entry point

I am responsible for IT or operations

Structure integrations, operations, security and scaling.

Open matching entry point

Managed Services

Managed services relevant to this topic

If this topic should not only be solved once but monitored continuously, these managed services are the logical next step: CEO Commerce Monthly Cockpit, AI Action Plan from the System Check, Business-Critical Shop Monitoring und Microsoft 365 Security Baseline Monitor.

From project work to ongoing operational confidence

RIS combines project work, monitoring and management reports so risks do not first appear in day-to-day operations.

View managed services
For decision-makers

From interest to qualified project discussion

The project request should reduce friction and capture enough setup for a useful first response.

Keep it simple

Ask only what improves the next step.

Clarify expectation

Visitors should know what happens after they contact RIS.

Offer fitting paths

System check, emergency support or project discussion depending on the situation.

Emergency supportSystem check